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Northern Integrated Family
Violence Services Partnership
For professionals supporting the
safety of victim survivors in Melbourne's
northern metropolitan region
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Legal services
Available: Phone Monday or Thursday 10.30am-12.00pm
0478 700 605
Region: Statewide
214-218 Nicholson Street, Footscray. VIC. 3011
The Asylum Seeker Resource Centre Human Rights Law Program provides free, expert immigration advice and representation to people seeking asylum. The service may be able to help with:
  • Applying for a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) with the Department of Immigration and Border Protection (DIBP)
  • Preparing a statement of claims
  • Accompanying clients to interviews with the DIBP
  • Assistance to review a DIBP decision at the at the Immigration Assessment Authority (IAA)
  • Assistance with applying to the Federal Circuit Court (judicial review) after receiving a negative IAA decision
  • Responding to correspondence relating to the TPV or SHEV process e.g. from the DIBP or IAA
  • Visa cancellations under section 109 (false information) or section 501 (character).
To be eligible to receive free legal advice from the ASRC, applicants must:
  • Live in Victoria, Australia.
  • Be at risk of persecution and human rights abuses in their home country, and;
  • Not have government-funded legal advice to complete protection visa applications.
Available: 9am-10pm weekdays
1800 105 303
Region: Statewide
292 Hoddle Street Abbotsford. VIC 3067
Djirra is an Aboriginal community controlled organisation. They provide a range of legal services, including advice and advocacy in relation to:
  • Intervention Orders
  • Family Law
  • Child Protection
  • Victims of Crime assistance
  • legal issues connected to a family violence situation such as: complaints about police; assistance with Centrelink or the Child Support Agency; and problems with the Office of Housing about house damage.
Djirra also offers case management services to women who have experienced, or are currently dealing with violence in their lives. The team’s approach ranges from short-term crisis responses to longer-term intensive case-management. Paralegal support Workers can assist with:
  • Information about family violence
  • Information about legal and other options available following an incident of family violence
  • Information about court processes
  • Court support for attending court hearings
  • Support when reporting crimes to the police.
Djirra provides both telephone and face to face legal advice. Djirra provides legal services to Aboriginal women, men and children who are victims/survivors of family violence or sexual assault or who are at immediate risk of family violence or sexual assault. Djirra also assists non-Aboriginal parents of Aboriginal children who are victims/survivors of family violence or sexual assault. Djirra also provides counselling. Aboriginal workers can accompany Aboriginal women to appointments; discuss safety planning and provide follow up support.
(03) 9419 3744
Region: Yarra
Fitzroy Town Hall Level 4, access via laneway and courtyard 126 Moor St Fitzroy. VIC 3065
The Fitzroy Legal Service (FLS) has a day-time legal practice which provides legal advice and legal representation (such as going to court). The day practice is not a drop-in service. Services include:
  • A night drop-in legal advice service from 6.00pm, Mon-Thurs and 6.30pm Fri (except public holidays). No new clients seen after 7pm.
  • Legal assistance in relation to family violence via outreach to a number of different locations in City of Yarra.
  • Co-located lawyers at the Neighbourhood Justice Centre (NJC)
  • Family law legal advice clinic on Tuesday and Thursday evenings, by appointment only.
  • A LGBTIQ family law legal advice service on the first Wednesday evening of each month, by appointment only.
  • Fortnightly outreach at Queerspace for LGBTIQA+ clients with legal issues arising from family violence on Fridays and capacity to accept referrals for LGBTIQA+ clients to FLS day service .
FLS works together with Lawyers for Animals to provide free legal advice on legal matters relating to animals, as well as advice and referrals for animal welfare groups and animal rights activists. Wednesday evenings, by appointment only.
Available: Mon - Thurs by appointment
(03) 9484 7753
Region: Darebin
279 Spring Street, Reservoir. VIC 3073
Fitzroy Legal Service – Reservoir office provides free legal advice by appointment to people who live, work or study in the Darebin region. Telephone advice is not provided. Interpreters are available over the phone or in person. During the night service, interpreters are used over the phone. In person interpreters can be used during the day. The service provides initial advice (but not court representation) in most areas of law. In some cases they refer clients to private solicitors, relevant specialist Community Legal Centres or other relevant agencies (e.g. Victoria Legal Aid). Fitzroy Legal Service co-ordinates the Intervention Order Support Service, a free service for applicants seeking Intervention Orders at the Heidelberg Magistrates' Court. Fortnightly outreach at Queerspace (drummond street) for LGBTIQA+ clients with legal issues arising from family violence.

The Women’s Homelessness Prevention Project (WHPP) is an initiative of Justice Connect’s Homeless Law service. WHPP provides a weekly outreach clinic, staffed by pro bono lawyers at a central CBD location on Tuesdays.

As well as lawyers, WHPP also has a dedicated social worker, who will attend client appointments. The lawyers will assist with the relevant legal issues (i.e. tenancy and eviction prevention) and the social worker will provide a period of intensive support (up to three months) with a focus on transitioning clients to long-term support services (for example, financial counselling, domestic violence counselling, housing support, family support, education and employment).

The program is located at a central CBD library that is comfortable and accommodating for women and their children. Appointments can be made by calling 1800 606 313 (free call).

Available: 9am-5pm weekdays
(03) 9948 8777
Region: Yarra
241 Wellington St
Collingwood. VIC 3066

The Neighbourhood Justice Centre (NJC) works in partnership with local organisations and community members to tackle local justice, crime and safety issues, and come up with lasting, local solutions. It also supports programs that tackle disadvantage, to provide real and practical benefit to the community. A unique facet of the NJC’s community justice model is how it brings together a range of locally based service providers who are integral to the operation of the NJC and the NJC Court. These services help individuals in the City of Yarra to solve justice problems at an early stage and include:

  • family violence support, including specialist applicant workers to work with women filing for IVOs
  • victims’ support
  • mediation
  • specialised mental health, drug and alcohol assessment and support
  • counselling
  • housing support
  • financial counselling
  • employment and training support
  • Aboriginal and Torres Strait Islander support services
  • LGBTI support at court
  • legal advice.

At the centre’s Court, the Magistrate hears a variety of civil and criminal cases—all resolved in the one courtroom.

Find information about other Supports at Court for victim survivors and perpetrators.

Available: 9am-5pm weekdays
(03) 9310 4376
Region: Hume and Moreland
Level 3, Building 2, 1100 Pascoe Vale Rd, Broadmeadows.
VIC. 3047

Northern Community Legal Centre (NCLC) provides free and confidential legal advice at outreach locations across the catchments of Moreland and Hume local government areas, however during COVID appointments are being conducted by telephone to ensure COVID safety.

NCLC can assist victims survivors of family violence to obtain family violence intervention orders, and provides free legal advice and advocacy in relation to divorce, visa abuse, child contact orders, victims compensation, tenancy rights and fines or debt related to family violence.

NCLC’s Safe Landing project incorporates migration advice for women on temporary visas experiencing family violence, to provide an integrated response that enables women and children to remain safely in Australia.

NCLC also co-ordinates the Family Violence Intervention Order Duty Lawyer Service for victims survivors at the Broadmeadows Magistrates’ Court, providing on-the-spot advice and limited court representation. NCLC also participates in the Early Resolution Service at Broadmeadows Magistrates’ Court which aims for early referral of matters for legal advocacy, providing greater opportunities for negotiation and resolution between the parties prior to the court hearing.



Available: 9am-5pm weekdays
Telephone Advice Line (03) 9413 0101
Region: Statewide
Level 6, 20 Otter Street
VIC. 3066

Refugee Legal provides:

Tel Advice: Call 03 9413 0100 – Wednesday & Friday: 10am to 2pm

Afghanistan Legal Hotline – Legal assistance for people impacted by the crisis in Afghanistan: Call (03) 9413 0166 9am to 5pm Monday to Friday

Legal Assistance for ‘Fast Track’ Applicants: Call 03 9413 0101 or email from 9am to 5pm Monday to Friday


Available: 10am-5pm weekdays
(03) 8636 4400
Region: Statewide

Provide seniors with free legal help including those who may be experiencing elder abuse.


Available: Monday to Friday, 8am-6pm
1300 792 387
Region: Statewide

Victorian Legal Aid (VLA) provide free legal information and education to all Victorians, with a focus on prevention and early resolution of legal problems. They prioritise more intensive legal services such as legal advice and representation for people who meet eligibility criteria, based on their financial situation, the nature and seriousness of their problem and their individual circumstances.

Areas of legal information include Family Violence, Family Law, Child Protection and Child support.

The Independent Family Advocacy and Support service at VLA provides non-legal advocacy and support to parents and/or primary carers in the early stages of child protection involvement (pre-Children’s Court Orders) with their family. The service focuses on Aboriginal and Torres Strait Island families and parents with an intellectual disability. Ph: 1800 849 200. Hours are limited, please look at webpage.

1800 064 865
Region: Statewide
For location information, visit:
VALS provides free legal advice and representation for the Koorie community, including in relation to Family Law matters such as:
  • Family matters (not property matters);
  • Department of Human Services disputes (child protection);
  • Family Violence Intervention Orders—applicant or respondent;
  • General assistance completing forms.
Available: 9am-5pm weekdays
(03) 9450 2002 - West Heidelberg (03) 9433 5111 - Greensborough
Region: Banyule
21 Alamein Rd West Heidelberg VIC. 3081
Services provided for City of Banyule residents. Some services have particular eligibility requirements, including having a current Health Care Card or Pension Card. All legal advice is provided by face-to-face appointments. Call for appointment. The areas of law in which the community legal service can assist includes Intervention Orders, Family Violence, Family Law and Victims of crime compensation, and Child Protection issues (for the Aboriginal and Torres Strait Islander community). A Tenancy Advice Service operates on Thursdays, by appointment only.
Available: Monday to Friday, 9am-5pm
(03) 9401 6666
Region: Whittlesea
Shop 111, Epping Plaza
VIC. 3176

The legal service provides free legal advice on most areas of law as well as:

  • Legal information and referrals
  • Legal advice and casework
  • Daytime appointments
  • Community legal information.
(03) 8622 0600
Region: Statewide

The service works with women experiencing disadvantage to address legal issues arising from relationship breakdown or violence..

They provide this through:

  • Free advice and representation at the Melbourne Magistrates’ Court through the Legal Advice and Representation Clinic.
  • Legal representation to women facing significant barriers to accessing justice where assistance will have the greatest impact. See Guidelines for further information.

A Worker Advice Line provides preliminary family violence and family law assistance to family violence workers, financial counsellors, and other support workers working with women who have experienced family violence: Mon, Wed & Fri.

Available: 9am-5pm weekdays
9113 9500
Region: Statewide
147-155 Pelham St Carlton. 3053
Youthlaw is Victoria’s specialist legal centre for young people under 25 years. Youthlaw’s Family Violence Program comprises a small integrated team of lawyers and social work trained Family Violence youth practitioners who work together to assist young people who are experiencing or using family violence, by address their legal, safety and holistic wellbeing support needs. The program provides a service each Wednesday at the Melbourne Children’s Court. The team also works closely with youth workers providing them with information so that they can better assist the young people they are supporting. The service's lawyers provide legal advice and/or court representation for young people with issues arising from family violence, in particular intervention orders, but also tenancy issues, criminal matters, debts, fines and victims of crime compensation. Lawyers can also provide legal secondary consultations to workers over the phone. Social workers provide risk assessment, safety planning and specialist interim support in order to facilitate referrals to case management, counselling and wellbeing services.   Who is eligible for the service?  Any young person under the age of 25 who is currently experiencing or has experienced family violence, or has court proceedings on foot stemming from a family violence issue will be able to access the service.The program assists young people under 25 experiencing family violence, and young people under 18 using and experiencing family violence in the home. How to refer a young person:  Email through the young person’s contact details and any other information you have to Young person can contact Youthlaw directly on 9113 9500 Monday – Friday 9am – 5pm.