Launch of Telephone and Online Support for Court Users

Court Network is launching a new model of service operation on Tuesday 10 May. In the last two years, Court Network has gone from operating a single, one-off, in-court support service model to operating two new and complex service models.

Services are now provided by highly trained volunteers in person, remotely (telephone or video hearings) and via telephone helpline across all stages in which court users engage with court processes – before their court date, on the day and post court hearing.

(Source: Court Network email via Northern CLC, 13.4.22)