A number of brokerage options and other funds exist for those experiencing family violence. The main options available in the northern metropolitan region are listed below.

Family Violence Flexible Support Packages
Other Brokerage
Other Financial Assistance

Family Violence Flexible Support Packages

Family Violence Flexible Support Packages are distributed across the northern region by Anglicare Victoria (North East Metropolitan Area) and Uniting (Hume Moreland Area).

Anglicare and Uniting receive funding to provide Family Violence Flexible Support Packages for victim survivors. Together the services have funding to deliver nearly 500 packages (at an average of $3,000) in accordance with guidelines. Find the DHHS guidelines here.

Anglicare Victoria – Banyule, Darebin, Nillumbik, Whittlesea and Yarra
Download the Anglicare Victoria application form and guidelines.
For any queries contact the Anglicare Family Violence Flexible Support Packages Coordinator on 8470 9999 or email Anglicare Victoria.

Uniting – Hume and Moreland
Download the Uniting application form (Part A) and impacts and outcomes statement (Part B) as well as the guidelines.
For general enquiries contact the Uniting Family Violence Flexible Support Packages Coordinator on 9302 6100.

inTouch Multicultural Centre Against Family Violence
inTouch is funded to provide flexible support packages to CALD women across Victoria. Where an agency is unable to access flexible support packages through Uniting or Anglicare, inTouch will consider an application for CALD women.

Thorne Harbour Health
Thorne Harbour Health is funded to provide flexible support packages to members of the LGBTI community who are seeking to leave or have recently left intimate partner or family violence circumstances.

Other Brokerage

A number of other services in the NMR have limited brokerage as part of their service offerings. Brokerage is often aimed at clients of these services.

Safe at Home

The Safe at Home Program provides support for women and children experiencing family violence to stay in their housing, when it is safe to do so. Limited brokerage can be used to increase the security of properties.

Safe at Home programs are available through Berry Street NFDVS, Salvation Army Crossroads and Georgina Martina Inc.

Victims Assistance Program

The Victims Assistance Program provides brokerage for victims of crime, including victims of family violence. Brokerage is generally used for clients of the service, with a focus on recovery from the crime, but the service will consider partnering with other organisations in relation to brokerage costs.

Integrated Family Service Flexible Support Packages

Child First and Integrated Family Services provide Integrated Family Service Flexible Support Packages. The packages are used for a variety of purposes, not only family violence, and tend to focus on the whole family. The type of brokerage available depends on the guidelines, which differ between the two catchments in the NMR – Hume Moreland and North East Metro.

Disability Family Violence Crisis Response Initiative

Safe Steps  facilitate the Disability Family Violence Crisis Response Initiative. This initiative supports victim survivors of family violence living with a disability, or who have disability needs, including temporary conditions and conditions due to family violence. Carers and parents of a child with a disability can also access support.

Professionals can contact Safe Steps Specialist Family Violence Disability Liaison Officers via disability@safesteps.org.au to access brokerage assistance for their clients, as well as secondary consultations and information regarding the initiative.

Other Financial Assistance

Centrelink Crisis Payment

Centrelink’s Crisis Payment is for victims of family violence, and is a one-off payment equal to a week’s payment at a person’s existing income support payment rate. The Crisis Payment does not include extra allowances or supplements.

Housing Establishment Fund and Private Rental Brokerage

  • Housing Establishment Fund (HEF)
    The Housing Establishment Fund assists individuals to access and /or to maintain private rental housing, or to access emergency short-term (usually overnight) accommodation for people in crisis who are homeless or at risk of homelessness.
  • Private Rental Brokerage
    Private Rental Brokerage is a grant program to assist households to establish or re-establish in the private rental market.

For information about HEF and Private Rental Brokerage contact one of the following Homelessness Access Points: Haven Home Safe, Launch Housing or Vincent Care.

Material aid

Specific material relief and housing services can be found in this online Community Service Directory.

Victims of Crime Assistance Tribunal (VOCAT)

VOCAT provides financial assistance to victims of violent crime committed in Victoria. VOCAT assists victims to recover by providing financial assistance for expenses incurred, or reasonably likely to be incurred, as a direct result of the crime.

For more urgent needs, an application for interim financial assistance (generally medical, counselling or funeral expenses) can be made prior to the final determination of an application for financial assistance.

Family Violence Scheme – Fines Victoria

The Family Violence Scheme supports people affected by family violence.The scheme allows people to apply to have their infringement fines withdrawn if family violence substantially contributed to the offence or it is not safe for them to name the responsible person.

Find further information about the Family Violence Scheme. Ph: 1300 019 983.